Security and privacy
Customer service handles your customers’ data. These are the rules KonnektAI follows.
No mass messages
It replies to whoever wrote. On its own, only the day-before question, to whoever booked a time through the bot.
Each business sees only its own data
One business’s data never shows up for another. What belongs to another business simply doesn’t exist for you.
Masked data
Phone numbers and IDs are shown masked in lists.
Access by profile
Each person signs in with their own account and sees only what their profile allows; two-step verification is available.
Everything recorded
Sensitive actions are recorded, with who did them and when.
The details are in the Privacy policy and the Terms of use.